Citizens Advice - Epping Forest Debt
If you are struggling with debt, we’re here to help you. We offer free, impartial debt advice tailored to your needs, whether over the phone or at various outreach locations. We will discuss your situation and help you decide how to manage your debts. We cannot, however, assist with business debts; please direct any enquiries of this nature to Business Debtline on 0800 1976026. Due to exceptional demand, the current response time is 10 working days.
Remote
In-person
Further info
We can
- Apply for Breathing Space, granting you 60 days free from creditor pressure while we work out a plan.
- Contact and negotiate with creditors on your behalf and assist in setting up affordable repayment options.
- Look at whether an insolvency solution is a good option for you. This could include a Debt Relief Order (DRO). Recent changes to the rules mean that applying for a DRO is now free and could be a suitable option for individuals with debts up to £50,000.
Our qualified DRO Intermediary can handle the application process, ensuring you receive the best possible support.
What is outside the scope of our service
- Individual Voluntary Arrangement (IVA)
- Paying your debts for you
- Giving financial or investment advice
We understand that everyone’s situation is unique and don’t believe in a one-size-fits-all solution. If you’d like more information about how we can help, please don’t hesitate to contact us.
Our service is regulated by the Financial Conduct Authority.
Who can use this service?
Anyone that lives and or works within the Epping Forest District that is struggling to pay their bills.
How are services delivered?
Our Debt Adviser will contact you to discuss your needs. We will try to respond as soon as possible, but please bear in mind that this can take a few days during really busy times.
Our Debt Adviser is available by telephone Monday through Thursday from 0900 to 1630 and can also offer in-person appointments for those more vulnerable at our outreaches in Waltham Abbey and Epping Forest District Council Hub.who are more vulnerable at our outreaches in Waltham Abbey and the
Locations
Monday to Thursday 09.00 - 16.30
Tuesdays 09.30am - 12.30pm